Wall Mural FAQs

Q: How do I measure my wall?

Measure the width and height in centimetres, taking the widest and tallest points of the area you want covered. If your wall is uneven, round up to the nearest centimetre. Enter those two numbers on any mural page and the price updates instantly.

Q: How is the price worked out?

Every mural is priced per square metre. We multiply your width by your height, then round up to the next full square metre, with a minimum of 2 m². A 300 × 240 cm wall is 7.2 m², so you are charged for 8 m².

Q: What are the four materials like?

Silk Cloth — £25 per m². Very smooth, closely resembling silk. High Grade Canvas — £26 per m². A canvas-like material with more texture than the silk cloth. Peel and Stick — £35 per m². The same smooth silk cloth, supplied pre-pasted so you can apply it without paste. 3D Silkworm — £40 per m². A thicker, embossed version of the high grade canvas, with the most depth and texture of the four. If you are unsure, order a sample first and compare them in your own light before committing to a full wall.

Q: Can I order a sample before I buy?

Yes. Samples are £20, and the full £20 is redeemed against your mural with the code SAMPLE20. If you go ahead, the sample effectively costs you nothing.

Q: How long will my order take?

Your mural is printed to order and dispatched within 2–3 working days. Once on its way, delivery takes 5–7 business days in the UK and 8–10 business days elsewhere.

Q: How much is delivery?

Free UK delivery on every order, with no minimum spend.

Q: Do you deliver outside the UK?

Yes — we ship worldwide at a flat £20, however large your mural, with delivery in 8–10 business days once dispatched. Any import duties or taxes charged by your own country are not included and remain the responsibility of the customer.

Ordering

How do I measure my wall?

Measure the width and height in centimetres, taking the widest and tallest points of the area you want covered. If your wall is uneven, round up to the nearest centimetre. Enter those two numbers on any mural page and the price updates instantly.

How is the price worked out?

Every mural is priced per square metre. We multiply your width by your height, then round up to the next full square metre, with a minimum of 2 m². A 300 × 240 cm wall is 7.2 m², so you are charged for 8 m².

What are the four materials like?

Silk Cloth — £25 per m². Very smooth, closely resembling silk.
High Grade Canvas — £26 per m². A canvas-like material with more texture than the silk cloth.
Peel and Stick — £35 per m². The same smooth silk cloth, supplied pre-pasted so you can apply it without paste.
3D Silkworm — £40 per m². A thicker, embossed version of the high grade canvas, with the most depth and texture of the four.

If you are unsure, order a sample first and compare them in your own light before committing to a full wall.

Can I order a sample before I buy?

Yes. Samples are £20, and the full £20 is redeemed against your mural with the code SAMPLE20. If you go ahead, the sample effectively costs you nothing.

Is my mural made specially for me?

Yes. Nothing is held in stock. Each mural is printed to order at the exact measurements you enter, which is why we ask you to measure carefully before ordering.

Delivery

How long will my order take?

Your mural is printed to order and dispatched within 2–3 working days. Once on its way, delivery takes 5–7 business days in the UK and 8–10 business days elsewhere.

How much is delivery?

Free UK delivery on every order, with no minimum spend.

Do you deliver outside the UK?

Yes — we ship worldwide at a flat £20, however large your mural, with delivery in 8–10 business days once dispatched. Any import duties or taxes charged by your own country are not included and remain the responsibility of the customer.

Returns

Can I return my mural?

Because every mural is bespoke — printed to order at your own measurements — we are unable to accept returns or exchanges. The only exception is a faulty or damaged mural, which we will of course put right. If anything arrives that is not as it should be, contact us with a photograph and we will sort it out.

Fitting

What if my wall has a door, window or socket?

Measure the full rectangle of the area you want covered, including the door or window, and trim around it once the mural is up. It is always better to have a little extra than to come up short.

What if I measure wrong?

Because every mural is cut and printed to your measurements, we cannot resize or reprint it afterwards, and a mismeasured wall is not something we can refund. Measure twice, and if you are at all unsure, get in touch before you order — we would far rather help you check than have you receive the wrong size.

Still have a question?

We are happy to help with measuring, materials or anything else before you order. Contact us and we will come back to you.